Faith Chapel is collaborating with One Roof and more than 50 other homeless advocacy agencies from across Birmingham to support the annual Project Homeless Connect on Saturday, February 16, 2019 at the Boutwell Auditorium in Downtown Birmingham. This event provides a variety of free services to members of the homeless population living within the Birmingham-Metro area.

What is a Smiling Faces Client Guide?

Smiling Faces Client Guides are the first contact clients have at the service center. Their role is crucial in helping engage clients and making them feel welcomed! Client guides are asked to commit to 4.5 hours to ensure your client receives all the service they need.

What are my responsibilities as a Smiling Faces Client Guide? 

After signing in, you will be paired with a client and help prepare them for registration and intake. From there, you will ask your client what services they would like to partake in and you will guide them to each station. Your role is to simply talk with them, make them feel welcomed and comfortable! 

What about training? 

We will email all registered volunteers additional Orientation information prior to the day of the event. 

Can I bring my kids with me when I volunteer? 

Unfortunately, no. We will not have the space or capacity to accommodate children and all volunteers must be 18 and up for this event. We absolutely hate to turn away volunteers, but if you bring your children with you we will have to. 

What do I wear on the day of the event? 

You should wear your teal, Faith Chapel service T- shirt. If you volunteered for Project Homeless Connect last year or volunteer at the Faith Chapel Care Center, you should have this shirt.  If you don't have the teal shirt, please wear any T-shirt with the new Faith Chapel logo (e.g., black shirt). Don't have a new Faith Chapel logo T-shirt? You can simply wear a red top to volunteer. 

What times are available for me to volunteer? 

  • Shift 1 - 7:15 a.m. - 11:45 a.m.

  • Shift 2 - 8:15 a.m. - 12:45 p.m.

  • Shift 3 - 9:15 a.m. - 1:45 p.m.

  • Shift 4 - 10:15 a.m. - 2:45 p.m.

  • Shift 5 - 11:30 a.m. - 3:30 p.m.